India has long been developed under government ownership while the rich in the Middle East, who was rich in criticism, was coming out of travelers. Now the airline is trying to the result with cheaper prices, new cabins and halls as well as shorter stop times.
The multi-year transformation program will initially focus on 27 Boeing 787-8 in the airline that is more than 10 years old in some cases, as Air India seeks to complete the re-renewal in early 2027.
“The consistency makes a good airline,” Wilson said in an interview. “There must be consistency in the quality of the product, the service of the crew, the dates, the experience of airports and aircraft. We are working on all of these.”
The interior of the Air India Airbus A350, as shown in Wings India 2024 Aviation in Hyderabad last year. Photo: Reuters
The Indian travel market provides huge uniforms of local and foreign tankers, with a new medium layer in this step and government development infrastructure, including airports. Air India sought to take advantage of this mutation, and put a huge arrangement Two years ago For new aircraft with Airbus and Boeing To upgrade her fleet.
The new halls, the timing of the fastest delivery and the most skilled ground staff are other elements that seek to improve the profitability of the airline and the passenger experience in its centers in New Delhi, Mumbai and Bangaluru and put the carrier on the global map.
Airways with nearly a century of the date of the operation, Air India was placed under a new ownership led by the Tata Group, which was among the country’s pioneers. When taking over, The late Ratan Tata He admitted in a statement in late 2021 that “it is Muslim that it would take a great effort to rebuild Air India,” adding that there is an opportunity “to restore the image and the reputation that he enjoyed in previous years.”
These things cannot be turned over overnight
CEO of Air India Campbell Wilson
Among the promotions targeted by Wilson is a better timing. For example, on a trip between Australia and Europe, stopped at India It was reduced to 180 minutes, compared to up to 10 hours before. He said that this, in turn, helped raise the percentage of passengers to one person from anything in practice.
